FAQ - Frequently Asked Questions
1. Why Purchase from Xiaolizi?
- Handmade with love – Every piece is crafted with care.
- Affordable quality – High-quality fabrics, durable and timeless.
- Excellent service – 10+ years’ experience, custom sizing, 95% perfect fit.
- Trusted brand – 25,000+ real reviews.
2. Refunds & Exchanges Policy
30-day easy returns & exchanges (domestic & international). Hassle-free process: refund, exchange, or solution.
3. Shipping Times
Handmade production requires extra time. Processing + Shipping = usually 2–4 weeks.
4. How to Choose the Right Size?
Select your usual size + give us your body measurements. Our specialists confirm fit with you before making.
5. Discounts & Promotions
Yes! Seasonal sales, holiday offers, presales & clearance. Join our email list to get the latest deals.