Taupe Wool Coat - Double-Breasted Hooded A-Line Midi 5243

✨ Hassle-Free Size Confirmation

After you place your order, our team will personally reach out to confirm your measurements, such as:

• Normal size / Bra size
• Bust, Waist & Hips
• Height & Weight
• Phone number (for quick confirmation)

Order with confidence — we’ll make sure your handmade piece fits beautifully.

📐 How to Measure Yourself

• Bust: Measure around the fullest part of your chest.
• Waist: Measure around your natural waistline (the narrowest part).
• Hips: Measure around the fullest part of your hips.

Tip: If you are between sizes, we recommend choosing the larger size. Don’t worry — we’ll confirm with you after your order.

🧵 How We Process Your Order

• Step 1: Size Confirmation – We will check your size with you (0–2 days)
• Step 2: Handmade Production – Your clothes will be handmade (5–10 days)
• Step 3: Shipping – All orders are shipped with a tracking number

🚚 Shipping Times

• Standard Shipping: 12–28 days

(This is the worst-case estimate. In most cases, our customers receive their orders much faster.)

💰 Shipping Fee

• Calculated based on your country/region
• Depends on the weight of the items you purchase

The exact shipping cost will be shown on the checkout page before payment. Please be sure to review it before completing your order.

🛡️ Our Guarantee

At Xiaolizi™, we want you to love your handmade piece. If you’re not satisfied, we offer easy returns and exchanges within 30 days (domestic & international).

💵 Refunds

• Contact us at contact@shopxiaolizi.com within 30 days of delivery.
• Send items back with your invoice number included.
• Items must be unworn, unwashed, free of stains/odours/animal hair, undamaged, and with original labels attached.
• Please ship with a tracking number.
• Refunds are issued within 24 hours after we receive your return.

Shipping Fee Policy:
• If the return is due to customer reasons (wrong size, change of mind), customer pays return shipping.
• If the return is due to our error (wrong or defective item), we cover return shipping.

🔄 Exchanges

Love it but need a different size, color, or style? No problem!

• Exchange requests must be made within 30 days of delivery.

🚫 Items Not Eligible

• Final sale items
• Free gifts or promotional items
• Damaged or worn items
• Custom-made pieces to your own size (eligible for exchange only)

1. Why Purchase from Xiaolizi?

• Handmade with love – Every piece is crafted with care.
• Affordable quality – High-quality fabrics, durable and timeless.
• Excellent service – 10+ years’ experience, custom sizing, 95% perfect fit.
• Trusted brand – 25,000+ real reviews.

2. Refunds & Exchanges Policy

30-day easy returns & exchanges (domestic & international). Hassle-free process: refund, exchange, or solution.

👉 See full policy here

3. Shipping Times

Handmade production requires extra time. Processing + Shipping = usually 2–4 weeks.

👉 Check detailed info here

4. How to Choose the Right Size?

Select your usual size + give us your body measurements. Our specialists confirm fit with you before making.

👉 See size guide here

5. Discounts & Promotions

Yes! Seasonal sales, holiday offers, presales & clearance. Join our email list to get the latest deals.